Our warehouses have shipped 55,000+ products to our customers this year!

Customer Service

Home Safe Customer Service Center

You can be assured that if you are not 100% satisfied we will make it right!

 

SHIPPING & DELIVERY

We aim to dispatch all orders within 2 working days. If you place your order on a regular weekday before noon, we will strive to dispatch the package that same day. We offer FREE Shipping on selected items, this will be shown when you reach check out.      

 

100% SECURE PAYMENT

All payments are processed via an encrypted secure system to guarantee 100% security to our customers. 

The amount is not charged to the card until the order leaves our warehouse.  

 

RETURN & REFUND POLICY

Items must be returned to us within 30 days of dispatch in their original condition with packaging and all their labels intact. You can be assured that if you are not 100% satisfied we will make it right!    

DISCOUNTS & COUPONS

If you are eligible for a discount offer all coupon codes can be applied in your shopping cart where you will be able to enter your code. If we are running a special offer then you will be provided with the discount code on the shopping cart page where you can enter it into the discount code box provided on the page.    

NEED MORE HELP?

To contact our customer service team directly please send us an email to: support@homesafe.shop we always aim to respond within 48 hours. Or call our international customer support line: 203 012 00 13.